RETURN, REFUND & CANCELLATION POLICY
- When publishing services from TSJ, the Author has the following cancellation right: The Author can withdraw her/his Article and cancel the declared intention to conclude the contract any time during the evaluation (peer-review) of the Article. Once the Article is accepted for publication, it may no longer be withdrawn by the Author. Any benefits or interests received by the Author up to the cancellation must be restituted to TSJ.
- When offering services to the Author, TSJ has the following cancellation right: TSJ may turn down or reject the Article anytime without specifying any reason and thus cancel the conclusion of the contract. After the cancellation through TSJ, both parties are freed from any previous commitments of these Terms and Conditions. The author shall be fully refunded if any service fees were already paid before the cancellation of the contract.
- In case a Author pays more than invoiced by TSJ, any bank or transaction charges will be deduced from a partial refund of the overpaid amount.
- Once an article is published, TSJ will refund authors in exceptional circumstances only and a decision will be made on a case-by-case basis.
Article Withdrawal
Articles in Press (articles that have been accepted for publication or published as E-pub Ahead of Schedule but which have not been formally published with volume/issue/page information) that include errors, or are determined to violate the publishing ethics guidelines such as multiple submission, fake claims of authorship, plagiarism, fraudulent use of data or the like, may be “Withdrawn” from the journal. Withdrawal means that the article files are removed and replaced with a PDF stating that the article has been withdrawn from the journal in accordance with TSJ Editorial Policies.
